Delete Your Parallel Account

If you wish to delete your account from Parallel, we’ve made the process straightforward and transparent.

You can submit a deletion request by emailing info@lorenztechnologies.com with the email address associated with your Parallel account. If the email is associated with a Parallel account, we will begin the account deletion process immediately.

Remember that account deletion is a permanent and irreversible process, and that a deleted account cannot be recovered.

In-app account deletion

Account Deletion can also be carried out in the Parallel app:

1. Make sure you are logged into Parallel.
2. Go to the “App Settings” by tapping on the top left icon.
3. Choose the “Delete Account” option and follow the on-screen prompts.
4. Confirm your decision to delete your account.


   

Data Deletion Details:

• Deleted Data: Upon confirming your account deletion, all your personal data will be permanently removed from our servers.
  
• Retained Data: Due to technical constraints, some data might remain in backups for a limited period. This data is inaccessible for regular operations and is automatically deleted after 30 days.



For any queries or issues regarding account deletion, feel free to contact our supprort team: info@lorenztechnologies.com.